Sometimes weather or other conditions may force us to close for a night. If that happens, your tickets will automatically move to a new date. Within 24 hours, you’ll receive an email with all the details — plus options to easily switch your tickets to another available night if that works better for you.
Similar to a sporting event or concert, Pumpkin Nights has a no-refunds policy. If you purchased tickets and are unable to attend, you will not be eligible to receive a refund.
If you can no longer attend the original night for which you purchased tickets and you wish to attend another night instead, you may email our customer service team at Info@pumpkinnights.com. In this instance, please note that there is a $5 fee per rescheduled ticket. All ticket transfers must be submitted (at least?) 48-hours BEFORE your scheduled time slot.